Effective Date: July 16, 2025 Last Updated: July 16, 2025
1. Agreement to Terms
By accessing or using the website arothia.com or any services offered by Arothia Healthcare (“Company”, “we”, “our”, or “us”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you must not use our website or services.
These Terms apply to all visitors, users, patients, students, and others who access or use our services.
2. Our Services
Arothia Healthcare provides the following services:
- Arothia Care — Premium homecare nursing and patient care services.
- Arothia Academy — Professional nursing education, training programs, and certifications.
- Arothia Concierge — International medical tourism coordination, including travel, treatment, and hospitality arrangements.
- Arothia Essentials — Healthcare products and essential wellness supplies.
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. Eligibility
By using our services, you represent and warrant that:
- You are at least 18 years of age.
- You have the legal capacity to enter into a binding agreement.
- Your use of the services does not violate any applicable laws or regulations in your jurisdiction.
Parents or guardians may use our services on behalf of minors, and by doing so, accept responsibility for compliance with these Terms.
4. User Accounts & Registration
Some services may require you to create an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain and promptly update your account information.
- Keep your account password confidential and notify us immediately of any unauthorized use.
- Accept responsibility for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for an extended period.
5. Medical Disclaimer
⚠️ Important Notice:
The information provided on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
- Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
- Never disregard professional medical advice or delay seeking it because of something you have read on this website.
- In a medical emergency, contact your local emergency services immediately.
Arothia Healthcare does not guarantee specific outcomes from its care services. Results may vary depending on individual health conditions and circumstances.
6. Appointments & Service Bookings
- Appointment requests submitted through our website are subject to availability and confirmation by our team.
- We reserve the right to cancel or reschedule appointments with reasonable notice.
- Cancellation Policy: Cancellations made less than 24 hours before a scheduled appointment may be subject to a cancellation fee as communicated at the time of booking.
- For medical tourism packages under Arothia Concierge, specific booking and cancellation terms will be provided separately in your service agreement.
7. Payment Terms
- All fees for services are communicated in advance and must be agreed upon before service commencement.
- Payments are processed securely through our designated payment processors. We do not store your card information.
- All prices are listed in the applicable currency and are inclusive/exclusive of applicable taxes as stated at the point of purchase.
- Refund eligibility depends on the specific service and will be detailed in your individual service agreement or booking confirmation.
- In case of dispute, please contact us at within 7 days of the transaction.
8. Intellectual Property
All content on this website — including but not limited to text, graphics, logos, images, videos, and software — is the exclusive property of Arothia Healthcare and is protected by applicable intellectual property laws.
You may not:
- Copy, reproduce, distribute, or modify any content without our prior written consent.
- Use our branding, trade name, or trademarks for any commercial purpose.
- Scrape or extract data from our website using automated tools.
9. User Conduct
You agree not to use our website or services to:
- Post or transmit any unlawful, harmful, defamatory, or offensive content.
- Impersonate any person or entity or misrepresent your affiliation.
- Interfere with or disrupt the security or integrity of our website or services.
- Attempt unauthorized access to any part of our systems or networks.
- Engage in any activity that violates applicable local, national, or international laws.
We reserve the right to remove any content and terminate access for violations of these conduct standards.
10. Third-Party Links & Services
Our website may contain links to third-party websites or services. These links are provided for your convenience only. Arothia Healthcare:
- Does not endorse or assume responsibility for third-party content, products, or services.
- Is not liable for any loss or damage arising from your use of third-party sites.
- Recommends that you review the Terms and Privacy Policy of any third-party site you visit.
11. Limitation of Liability
To the fullest extent permitted by law, Arothia Healthcare and its directors, employees, and partners shall not be liable for:
- Any indirect, incidental, special, or consequential damages.
- Loss of data, revenue, profits, or business opportunity.
- Any damages arising from reliance on information provided on our website.
- Service interruptions, technical errors, or unauthorized access by third parties.
Our total liability for any claim arising under these Terms shall not exceed the amount paid by you for the specific service giving rise to the claim in the 12 months preceding the claim.
12. Indemnification
You agree to defend, indemnify, and hold harmless Arothia Healthcare, its officers, employees, and agents from any claims, liabilities, damages, costs, or expenses (including legal fees) arising from:
- Your use of our website or services.
- Your violation of these Terms.
- Your infringement of any third-party rights.
13. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our collection and use of your information as described in the Privacy Policy.
14. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website with an updated “Last Updated” date. Your continued use of our services after any changes constitutes your acceptance of the new Terms.
We encourage you to review these Terms periodically.
15. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. For users in the United Kingdom, applicable UK consumer protection regulations shall also apply.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Coimbatore, Tamil Nadu, India, unless otherwise required by applicable UK or international law.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any specific service agreements you enter into with us, constitute the entire agreement between you and Arothia Healthcare regarding your use of our services and supersede all prior agreements and understandings.
18. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Arothia Healthcare 📧 📞 +91 98948 24848 🌐 arothia.com
UK Office: 17, Nimroad Drive, Lowerbroadheath, Worcester WR2 6DZ, United Kingdom
India Office: SiteNo14, SFNo1134/2B31134/2A3, Kalapatti Village, Ward-006, East Zone, Coimbatore — 641048